Shipping policy

SHIPPING POLICY

Soft Edit Co.

Last updated: [Insert Date]

We currently ship within the United States only.

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.

Orders placed on weekends or holidays will begin processing the next business day.

Estimated delivery time is 5–12 business days after shipment.

Please note:

Delivery times are estimates and not guarantees
Delays may occur due to carrier issues, weather, or high seasonal demand
We are not responsible for delays once the package has been handed to the carrier

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after shipment.

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the order has already been processed or shipped, we are unable to guarantee replacement or refund.

If a package is returned due to an incorrect address, the customer will be responsible for reshipping costs.

Soft Edit Co. is not responsible for lost or stolen packages marked as “Delivered” by the carrier.

If you believe your package has been lost or stolen:

Shipping rates are calculated at checkout unless otherwise stated.

Shipping fees are non-refundable.